Refund policy

Refund Policy

 

We thank you for visiting our Web site. We want you to feel comfortable about transacting business with Olive’s Online Store through our web site.  Due to the cost of doing business, we do not offer refunds for transactions processed on our website.  If the product or services that you receive are defective or you are unable to use them, please contact us within 14 days of receiving your order.  We will be happy to exchange your product or service for one of equal or lesser value. 

 

For firearms, MOST MANUFACTURERS ask that you do returns of defective firearms DIRECTLY with the manufacturer not the reseller.  Please inquire before sending any firearm back to us, as the manufacturer may be unwilling to accept the return from anyone but the final owner of the firearm.

 

Ammunition is a NO RETURN – NO EXCHANGE item.  Please be certain of what you are ordering before you complete a transaction

 

Contact us via email at: sales@olivesonlinestore.com

Give us a call at: 800-592-6832

 

We will not accept exchange requests submitted after 14 days of receiving your product due to the cost of doing business.

 

The Olive’s Online Team thanks you for taking the time to review this important information.